Refund policy

Return and Refund Policy

Last updated: [DATE]

Thank you for shopping with Glow Back.

Because our products are digital downloads, no physical product is shipped. Once a digital product has been delivered or accessed, it cannot be returned in the same way as a physical item.

Digital Product Refunds

Due to the nature of digital products, all sales are generally final after the file has been delivered or downloaded.

However, we want every customer to feel supported. Please contact us at [SUPPORT EMAIL] if:

• You did not receive your download link
• The file will not open
• You received the wrong file
• The download is incomplete or corrupted
• You purchased the same product by mistake

If there is a technical issue with your file, we will help you access the product, resend the file, or provide a corrected version.

Free Products

If you downloaded a free product, no payment refund applies. If you have trouble accessing the free file, please contact us and we will help you.

Medical and Wellness Disclaimer

Glow Back products are educational wellness resources only. They are not medical advice, diagnosis, treatment, or a replacement for your doctor, midwife, pelvic health professional, or healthcare provider.

Always follow your healthcare provider’s guidance before starting postpartum exercise, especially after C-section, complications, pain, bleeding, pelvic pressure, leaking, or diastasis concerns.

Contact

For refund or access questions, contact us at:

[SUPPORT EMAIL]